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Terms Of Service

1. Introduction

Welcome to Mega Appliance USA (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, www.megaapplianceusa.com (“Website”), and any related services, including product purchases, customer support, and promotions (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use of our Website and Services immediately.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.
  • Have the legal authority to enter into a binding agreement.
  • Use our Services in compliance with all applicable laws and regulations.

If you are using our Services on behalf of a business or organization, you confirm that you have the authority to bind that entity to these Terms.

3. Accounts & Registration

3.1 Creating an Account

Certain features of our Website, including order tracking and saved payment methods, may require you to create an account. You agree to:

  • Provide accurate, complete, and current information during registration.
  • Keep your login credentials secure.
  • Notify us immediately of unauthorized account access.
3.2 Account Responsibility

You are responsible for all activity that occurs under your account, including purchases made with your credentials. Mega Appliance USA is not liable for any unauthorized use of your account.

4. Orders & Payment

4.1 Product Availability & Pricing
  • All products listed on our Website are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Prices are subject to change without notice.
  • We are not responsible for typographical errors related to product descriptions or pricing.
4.2 Payment Terms

We accept Visa, MasterCard, American Express, and Afterpay options via Shopify Payments, ensuring secure transactions. By placing an order, you agree to provide accurate billing and payment details.

4.3 Order Confirmation & Cancellation
  • Once you place an order, you will receive an email confirmation.
  • We reserve the right to cancel orders due to suspected fraud, incorrect pricing, or product unavailability.
  • If we cancel your order, we will notify you and issue a full refund.

5. Shipping & Delivery

5.1 Shipping Policy

Shipping details, delivery estimates, and fees are outlined in our Shipping Policy.

5.2 Risk of Loss
  • Orders are shipped under a shipment contract. Ownership and risk of loss transfer to you once the carrier takes possession of the package.
  • We are not responsible for delays caused by the carrier or external factors.

6. Returns & Refunds

Our Return & Refund Policy details return eligibility, refund processing, and exchanges. Please review before making a purchase.

7. Intellectual Property

7.1 Ownership

All content on our Website—including text, images, logos, and software—is the property of Mega Appliance USA and protected by copyright and trademark laws.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes only.

7.3 Restrictions

You may not:

  • Reproduce, distribute, or sell our Website content without permission.
  • Use our trademarks or branding without written approval.
  • Reverse-engineer or attempt to extract our source code.

8. User Content & Reviews

8.1 Submission of Reviews & Feedback

By submitting reviews, comments, or feedback, you grant Mega Appliance USA a worldwide, royalty-free license to use, modify, and display your content.

8.2 Prohibited Content

You may not post content that:

  • Contains false, misleading, or defamatory statements.
  • Violates intellectual property rights.
  • Includes offensive, threatening, or illegal material.

9. Prohibited Activities

When using our Services, you agree not to:

  • Use our Website for fraudulent or unlawful purposes.
  • Disrupt or interfere with the functionality of our Services.
  • Attempt to gain unauthorized access to our systems.

10. Disclaimers & Warranties

10.1 "AS-IS" Basis

Our Website and Services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express or implied.

10.2 No Guarantees
  • We do not guarantee uninterrupted or error-free access.
  • We are not responsible for delays or service failures caused by third parties.

11. Limitation of Liability

To the fullest extent permitted by law, Mega Appliance USA is not liable for:

  • Any direct, indirect, or incidental damages related to your use of our Services.
  • Any data loss, system failure, or unauthorized account access.

Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold Mega Appliance USA harmless from any claims, damages, or losses arising from:

  • Your violation of these Terms.
  • Unauthorized use of our Services.
  • Third-party claims related to content you submit.

13. Termination of Services

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms.
  • Engage in fraudulent or abusive activity.
  • Misuse our Services in any way.

14. Governing Law & Dispute Resolution

14.1 Jurisdiction

These Terms shall be governed by the laws of Glastonbury, Connecticut, United States of America, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes shall be resolved through binding arbitration in Connecticut, unless otherwise required by law.

15. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will take effect upon posting on our Website. Your continued use of our Services constitutes acceptance of the updated Terms.

16. Miscellaneous

16.1 Severability

If any part of these Terms is found to be invalid, the remaining provisions shall remain in effect.

16.2 Entire Agreement

These Terms, along with our Privacy Policy and additional policies referenced, constitute the full agreement between you and Mega Appliance USA.

16.3 Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

17. Contact Information

For questions or concerns about these Terms, contact us at:

Company Name: Mega Appliance USA
Email: store@megaapplianceusa.com
Phone: +1 (475) 215-2102